Privacy Policy

Last update: 23 October, 2024

This privacy policy describe Portalista's practice regarding the collection, use and disclosure of the information we collect from and about you when you use web-based service application ("Service").

Portalista ("us", "we", or "our") operates the https://*.portalista.com website (the "Service").

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Service Description

Portalista is cloud-based AAA framework that provide authentication, authorization and accounting service using RADIUS protocol that hosting on cloud to interact with device that ask for internet access that sit behind various vender of NAS (Network Access Server). We both RADIUS server and a dashboard for customisable splash page (The page that customer will be redirect after they're associated to WI-Fi hotspot).

Collection and use of information

We collect "Personal Data", such as your name, telephone number, address, email address, etc. when you register for an account on the Service.

If you’re using our management service on behalf of an organization or entity (“Organization”), you may provide us more information like address, or company name or contact number.

If you're using our service for RADIUS authentication with third party NAS (Network Access Server) that integrated with Social Wi-Fi login with third party oauth authentication, we may collect your social network identity only as neccessary to provide and improve a service.

Portalista use your email address to:

• Send your Wi-Fi (internet) account information and reset your password.

Portalista use your telephone number to:

• Send your Wi-Fi (internet) account information or One Time Password (OTP) verification for using our service.

Information we collect automatically

When you use the Service, our services automatically record information in database. These logs may include information such as your web request, your behaviour against out services, Internet Protocol (“IP”) address, MAC Address, browser type, location and timestamp. We may use data associated to your device identifier to analyze and customize our data analytics service.

Does Portalista share Personal Data with others?

No.
We does not sell or give information about you to other companies or services.

Your content.

Your use of our service will involve your uploading or inputting various configuration into the service.
Portalista may view your content only as neccessary to maintain or provide service.

Display content from external platform

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Font Awesome (Fonticons, Inc. )
Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Usage Data.

More about: Privacy Policy.

Google Fonts (Google LLC)
Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service.

More about: Privacy Policy.

Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.

The permissions asked are the following:

Basic information By default, this includes certain User’s Data such as ID, name

Email Provides access to the User's primary email address.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

Cookie Policy

Portalista's use cookie to store your session information to provide service. If you block cookie on your browser, please be aware that most of service's features may not function properly!

We may utilize third-party service to provide us analytics service ("Google Analytics") provided by Google to improve our understanding of how you interact with our service.

More about: Privacy Policy.

Link to other website

We are not responsible for the practices employed by websites linked to from within the Service, nor the information or content contained therein.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Deletion Guideline

To comply with the Thailand Personal Data Protection Act, B.E. 2562 (PDPA), the "Service" must provide a method for the owner of personal data to request the deletion of their personal data (Right to restrict processing).
Below is a data deletion guideline for those who have registered for and are using our services.

1. If the data owner has registered using our service application form, they can send a data deletion request via email to portalista@nvk.co.th, including the registration details and the Reference ID received after successful registration. The service provider may contact the data owner for verification or to request additional information. The process may take up to 15 business days after receiving the data deletion request.

2. If the data owner has registered using a third-party platform, such as Facebook, LINE, or Google, the data owner needs to log in, navigate to the profile settings, and remove the web or application from their account. The system will automatically process your request and send a confirmation email.


Below is an example of how to remove the app from your Facebook account and request data deletion. Please follow the instructions provided.

3. To comply with Thailand's cybersecurity laws and regulations regarding internet traffic log collection, data related to internet traffic and session logs will be deleted 90 days after the last access time. The data owner's internet account may be deleted and can no longer be used for accessing the internet, but usage records will be stored for 90 days from the last access time before being deleted.

Contact information

NVK48 Co., Ltd.

1/87-88 Phaholyothin Soi 40,
Phaholyothin street,
Senanikhom district,
Jatujak, Bangkok, 10900
Thailand

Owner contact email: portalista@nvk.co.th